Privacy policy

Last updated: September 2, 2025

Privacy Policy – Cheap & Exclusive Australia

Cheap & Exclusive Australia operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Cheap & Exclusive Australia is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  1. Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate returns and exchanges, to enable you to post reviews, and to create a customized shopping experience.

  2. Marketing and Advertising. We use your personal information for marketing and promotional purposes, including communications by email, text message, or postal mail, and online advertisements based on your interactions.

  3. Security and Fraud Prevention. We use your personal information to authenticate your account, secure payments, detect or investigate fraudulent or malicious activity, and protect public safety.

  4. Communicating with You. We use your personal information for customer support, to be responsive, and to maintain our business relationship with you.

  5. Legal Reasons. We may use your information to comply with applicable laws, respond to legal requests, or enforce our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify, vendors, and service providers (e.g. IT, payments, data analytics, fulfillment, shipping).

  • With business and marketing partners to provide marketing services and personalized advertising.

  • When directed or consented by you (e.g. social media integrations, product shipping).

  • With our affiliates or corporate group.

  • In connection with business transactions, mergers, or compliance with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services in order to provide and improve them. Information you submit will be transmitted to Shopify and third parties (possibly overseas). Shopify may also use enhanced features that incorporate data from interactions with Cheap & Exclusive Australia and other merchants.

For details on how Shopify uses your personal information, please visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise your rights at the Shopify Privacy Portal.

Third Party Websites and Links

The Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy, security, or accuracy of those sites. Please review their privacy policies when visiting.

Children’s Data

The Services are not intended for children, and we do not knowingly collect data from individuals under the age of majority.

Security and Retention of Your Information

We implement reasonable security measures but cannot guarantee complete protection. Retention depends on factors like account activity, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, delete, or correct your data.

  • Request portability of your personal information.

  • Manage communication preferences (unsubscribe from promotional emails).

We may require verification before processing requests.

Complaints

If you have complaints, please contact us using the details below. You may also have the right to appeal or contact your local data protection authority.

International Transfers

Your data may be processed outside your country, including under mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy as needed. Updates will be posted with a revised “Last updated” date.

Contact

For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please contact us:

📧 Email: haque720@gmail.com